We built this for SchoolsFirst FCU
This isn't a slide deck. It's a working AI agent that handles account and transaction questions, lost or stolen cards, and replacements for SchoolsFirst FCU members -- answering real questions using your actual support content. Try it.
Try the Member Chat Agent
Ask about your checking and savings balances, recent transactions, a lost or stolen debit card, or how to activate a replacement.
In production, the widget's appearance and behavior are fully customizable to match the SchoolsFirst FCU brand.
What Lorikeet Can Deliver for SchoolsFirst FCU
Built around real member scenarios -- account and transaction lookups, lost or stolen card support, and replacement card help for school employees and their families.
Natural Conversations
Members ask in their own words. Lorikeet understands context, handles follow-ups, and resolves issues -- not just FAQ lookups.
Takes Real Action
Beyond answers: it locks a lost or stolen card and orders a replacement on the spot -- with the fee waived and a case number -- the kind of work that usually needs a branch.
Credit Union Compliance Built-In
Built for regulated finance. Guardrails keep responses on-brand, and it never asks for full card numbers, PINs, or Social Security numbers in chat.
24/7 Availability
Members don't wait for branch hours. Lorikeet handles balance checks, card issues, and transaction questions around the clock.
Ready for Your Systems
In production, connects directly to your core banking, card, and dispute systems. This demo shows the experience -- yours will have real integrations.
Deploy in Days
This entire demo -- support scenarios, knowledge base, and chat -- was built in hours. Your production launch can be just as fast.
How we built this for you
This demo? Built from scratch for SchoolsFirst FCU. Real logic for real member scenarios.
Mapped Your Scenarios
Account and transaction lookups, lost or stolen cards, and replacement cards -- each handled with dedicated support logic.
Added Your Knowledge
Balances and activity, card locking and replacement timelines, disputes, and activation -- all instantly searchable when members ask.
Set the Safety Controls
No requests for full card numbers, PINs, or SSNs in chat. Every response stays on-brand and within policy.
Went Live
Chat is working right now. Ready to connect to your actual member data, core banking, and card systems.
Ready to Add the World's Best CX AI?
Connected to your actual member data. Handling your real support volume across banking and lending. This sandbox is just the start.
Finish Setting Up Your Sandbox